RETURNS & REFUNDS
We want you to love your FELLER coat, however if you are not completely satisfied, you may return your purchase for a full refund within 7 days of receipt. Please contact us to request a return authorization number and shipping label. A refund will be issued upon receipt of the coat in our warehouse.
Items must be returned unworn, in their original condition and still have their tags attached. We reserve the right to deny a refund if the returned items do not meet this criteria.
Please note that we can only offer returns on full priced items.
We do not offer exchanges at this time. If you need to exchange your purchase for a different style, color or size, please return your item first and then place a new order.
All items that are on sale are final. We do not accept returns for any items on sale. We will gladly accept a size or color exchange when available.
If you receive a damaged item, please contact us immediately so that we send you a replacement.
For any questions regarding your shipment, please contact us. We're happy to help!